Maison Bibelot offers the possibility to bid in our online auctions, wherever you may be. The difference between a traditional auction and an online auction is represented in the negotiations that virtually take place; in fact, telecommunication technology and business systems integrated with these new realities, mean that you can access the auction at any time and in any place, without limitation.
The online auction is active 24 hours a day during the period of time indicated on our website. For the duration of the auction, bidders are constantly advised on the variations of prices and any eventual bids, in order to be able to directly intervene with their own submissions.
To participate in an online auction, a bidder must register in the “Login” section filling in the form and attaching a valid identification document or sending it by fax (+39 055 295139). You will then have access to the “MyBibelot” area using a user ID and password, both of which are obtained after the registration. Upon activation of the access codes, you can access single lots and create offers using the bidding system. For the duration of the auction, bidders are constantly advised on the variations of prices and any eventual bids, in order to be able to directly intervene with their own submissions.
the user can bid with fixed raises as follows:
from 0,00 € to 99,00 € raises of 10,00 €
from 100,00 € to 299,00 € raises of 20,00 €
from 300,00 € to 999,00 raises of 50,00 €
from 1.000,00 € to 1.999,00 € raises of 100,00 €
from 2.000,00 € to 9.999,00 € raises of 200,00 €
over 10.000,00 € raises of 500,00 €
After the closing date, the winner/purchaser will receive all of the necessary information for the settling of the balance for their purchases. Remember that, after the hammer price there is the additional auction house premium of 25%, as outlined in the Conditions of Sale, which the participants in the auctions, traditional and online, declare to have read and approved in advance.
Once the invoice has been settled, Buyers can collect – personally or by a courier at their own expense – the purchased item/s at Maison Bibelot in Corso Italy 6 – Florence.
Any complaints or notices of withdrawal from the purchase must be communicated in writing by registered letter to Maison Bibelot srl, Corso Italia, 6 – 50123 Firenze. This notice must be sent in advance by e-mail to email@example.com.
The right of withdrawal can be exercised by te Buyer within fourteen days from the date of collection (Legislative Decree no. 21 of 21 February 2014 attuazione dir. 2011/83/UE, art. 52).
In case of complaint regarding the authenticity of the item , the Buyer must accompany the appeal with a written report issued by a qualified expert. We will not accept reports by unqualified people. If the complaint is recognized as valid, Maison Bibelot will refund the amount paid.
Shipping costs for returning the property to the Auction House will be borne by the buyer. In case of withdrawal, Maison Bibelot will refund the amount paid only once the Buyer has returned the goods to Maison Bibelot (Legislative Decree no. 21 of 21 February 2014 attuazione Dir. 2011/83/EU, art. 56).
Purchasing during the online auction is regulated by the rules explicated both in this section and in “Buying at Maison Bibelot”: all these conditions are automatically accepted by those who participate in the online auction.